Start free. Scale when it proves itself.
Simple monthly plans for AI Quality Management, sized by call volume. Every plan includes the full pipeline — transcription, QA, coaching and analytics. Bring your own AI key on any tier. Softphone and Agent Desktop are priced with design partners while they are in development.
Volumes are indicative, based on typical 5-minute calls. Quotas are token-based with transparent per-customer usage tracking — and you can bring your own key to pay AI costs at source.
Fair questions, straight answers
These plans are for AI Quality Management, which is generally available. The Contact Center Softphone and Agent Desktop are in development — pricing for those is set with design partners; contact us.
Each plan includes a monthly AI token allowance, roughly proportional to call volume. Usage is tracked per customer per month with a transparent table — you always see consumption and estimated cost before you hit a limit.
Bring Your Own Key: store your own AI provider key, encrypted at rest, and AI costs are billed directly to your account at provider rates. Ideal for enterprises with existing AI agreements or data-governance requirements.
Yes — PolyglotCX is multi-tenant by design. Each organisation gets isolated data, its own quota and license, optional model overrides and its own scorecards. BPOs serve many clients from a single deployment.
The trial is free for 14 days with no card. Paid plans are monthly; enterprise terms are annual with SLAs. You keep your data either way.
Not sure which plan fits?
Tell us your monthly call volume and languages — we’ll size it in one call.
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